May 24, 2024

KT Business

The Business Servicess On for You

Gen Z is turning traditional marketing on its head, making social media their primary marketplace, entertainment hub, and news source.

3 min read

By Venugopal Ganganna


Gen Z, the generation born between the mid-1990s and the early 2010s, is a digital native force unlike any other. They’ve never known a world without the internet, and social media platforms are their primary stomping grounds. This presents a unique challenge for marketers – traditional methods simply don’t resonate with this discerning and tech-savvy generation. As the CEO of an AI-powered marketing agency, I see Gen Z as a game-changer, and here’s why:

  1. Social Media: The Marketplace, Entertainment Hub, and News Source

Gone are the days of flipping through magazines or watching prime-time commercials. Gen Z gets its information, entertainment, and even shopping done through social media.  Platforms like Instagram, TikTok, and YouTube are not just for connecting with friends – they’re curated feeds showcasing the latest trends, brands, and influencers.  This shift in behavior demands a complete overhaul of marketing strategies.

  1. Authenticity Reigns Supreme

Gen Z craves authenticity. They can spot a disingenuous marketing campaign a mile away.  They connect with brands that have a clear purpose, strong values, and a commitment to social responsibility.  Gone are the days of heavily produced commercials with unrealistic portrayals.  Gen Z responds to user-generated content, influencer partnerships, and brands that take a stand on issues they care about.

  1. The Rise of Micro-Influencers

Forget celebrity endorsements. Gen Z trusts the opinions of their peers more than A-list stars.  Micro-influencers with smaller, highly engaged followings are the new marketing heroes.  They create relatable content that resonates with their audience and feels less like advertising and more like a genuine recommendation from a friend.

  1. The Power of User-Generated Content (UGC)

UGC is the lifeblood of social media.  Gen Z trusts content created by real people more than anything a brand can produce.  Savvy marketers are leveraging this by encouraging user-generated content through interactive campaigns, contests, and challenges.  This UGC not only promotes the brand but also fosters a sense of community and belonging.


The rise of platforms like Snapchat and Instagram Stories highlights Gen Z’s preference for short-form, disappearing content.  This presents a unique opportunity for marketers to create engaging, bite-sized content that captures attention in the fleeting moments of a social media scroll.

  1. AI: The Key to Unlocking Gen Z Engagement

AI marketing tools can be a game-changer for reaching Gen Z. Here’s how:

  • Understanding Audience Preferences: AI can analyze vast amounts of social media data to understand Gen Z trends, interests, and content preferences. This allows for highly targeted campaigns that resonate with specific audience segments.
  • Creating Personalized Content: AI can personalize content recommendations, product suggestions, and even tailor ad experiences to individual users. This level of personalization feels less intrusive and more like a curated shopping or entertainment experience.
  • Identifying Micro-Influencers: AI can help identify micro-influencers with the most engaged and relevant audiences for specific campaigns. This ensures brands partner with the right voices to reach the right people.
  • Optimizing Content for Different Platforms: AI can analyze and optimize content for different platforms, ensuring maximum reach and engagement across the social media landscape.

The Future of Marketing: A Conversation, Not a Broadcast

Marketing to Gen Z is about building a conversation, not just broadcasting a message. Here’s what this means:

  • Interactive Campaigns: Don’t just talk at Gen Z, talk with them. Create interactive campaigns that encourage participation, feedback, and user-generated content.
  • Transparency and Honesty: Be transparent about your brand practices, values, and social responsibility efforts. Gen Z rewards authenticity.
  • Focus on Community Building: Build a community around your brand on social media. Host live Q&A sessions, encourage user interaction, and foster a sense of belonging.

Gen Z is a generation that demands more from brands. They are the informed consumers of the future, and marketers who embrace social media, prioritize authenticity, and leverage AI tools will be the ones who win their hearts (and wallets).  By understanding their preferences and creating engaging experiences within the social media ecosystem, brands can redefine marketing for a new era.  It’s not just about selling products anymore; it’s about building genuine connections and becoming a trusted part of the Gen Z social experience.



(The author is Venugopal Ganganna, CEO, Langoor Digital, and the views expressed in this article are his own)


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